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FIRE DAMAGE: Causes, Cleanup & Prevention

HEALTHCARE & HOSPITALITY FIRE STATISTICS According to the U.S Fire Administration, between 2004 and 2006, an average of 6,400 fires occurred each year in medical facilities, resulting in more than $34 million in losses. Common Causes: Healthcare 55 percent of medical facility fires are small, confined cooking fires. Medical facilities offering 24-hour care account for 89 […]

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Water Damage 101

When to Call the Pros Before deciding if you can use a shop-vac and some fans, ask these questions. What type of water are you dealing with?  Category 1. This is liquid from a clean and sanitary source, such as faucets, toilet tanks, drinking fountains, etc. But, category one can quickly degrade into category two. […]

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PROTECTING YOUR BUSINESS FROM A POLAR VORTEX

PROTECTING YOUR BUSINESS FROM A POLAR VORTEX

What Is A Polar Vortex? “The polar vortex is NOT a recently discovered phenomenon. In fact, it has been talked about in the meteorological community for decades,” said AccuWeather.com Senior Meteorologist, Bernie Rayno. A polar vortex is a large pocket of very cold air, typically the coldest air in the Northern Hemisphere, which sits over […]

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Response Time

An interview excerpt with Geron Smith, Director of Business Development Interviewer: How long should it take for a restoration company to respond to a problem? Geron: Well there’s two points that I’d like to talk about. One is when you have the first sign of the problem, you notice that there is water in your […]

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The Local Perspective

An interview excerpt with Geron Smith, Director of Business Development Interviewer: What does ACT do from a local perspective? Geron: From a local perspective, probably the most common thing that we do is working with the insurance industry. So many of the losses that we work with, including fire, water and storm, most commonly involves […]

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Memorable Moments

An interview excerpt with Geron Smith, Director of Business Development Interviewer: What are some of the most memorable things you have seen at ACT? Geron: Well some of the most memorable things would have to be pet odor and damage. I did not know just how destructive an animal can be to a home until […]

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Insurance for Sump Pumps

An interview excerpt with Geron Smith, Director of Business Development Interviewer: Is water damage from a failed sump pump covered by my insurance? Geron: Sometimes it is, and in every situation like that we’ll ask them to consult their insurance company. Some people have additional coverage for that and some do not. We’re not an […]

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Finding Mold

An interview excerpt with Geron Smith, Director of Business Development Interviewer: How do I know if there is mold present at my property? Geron: Well, there’s a couple of ways that I think people most commonly start questioning the mold issue and one is odor. I mean there is that typical kind of musty odor, […]

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Finding the Right Company for You

An interview excerpt with Geron Smith, Director of Business Development Interviewer: How should I investigate a company I am considering using? Geron: There’s still this thing called the Better Business Bureau and I recommend that highly. Ask if there’s a member of the bureau that you can call. The consumer can call and find out […]

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Who to Call if You have a Mold Problem

An interview excerpt with Geron Smith, Director of Business Development Interviewer: If I have a mold problem, should I call my insurance agent first? Geron: We’ve got to remember that water losses and mold problems don’t always happen at the most convenient time. Most water losses are found when people get home from work, or […]

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